Office

Comfort and convenience are the hallmarks of South Shore Children's Dentistry's office operations. To ensure your convenience, below is the information you need about our hours, location, appointment scheduling, insurance acceptance and billing.

South Shore Children's Dentistry
223 Route 3A, Suite 102
Cohasset, MA 02025
(781) 383-0003

Monday: 08:00 AM - 05:00 PM
Tuesday: 08:00 AM - 05:00 PM**
Wednesday: 08:00 AM - 05:00 PM
Thursday: 08:00 AM - 05:00 PM
Friday: 08:00 AM - 05:00 PM

 **Two Tuesdays a month, our office will extend its hours until 7:30 pm. In an effort to accommodate our high school students with busy schedules, our office has set aside two Tuesday evenings a month for recare appointments. Please give our office a call at (781) 383 0003 to find out more! 

Appointments
We try our best to accommodate our patients as much as possible when scheduling appointments. We have found that children with extensive dental work or preschool children are better to be seen early in the morning when they are fresher and can have a more positive experience. Some appointments may require the child to miss some school; however, these are considered excused absences. With continued care, appointments during school can be kept to a minimum.

We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, but we ask for your help as a courtesy to all of our patients. Continued broken confirmed appointments may result in an additional charge.

Insurance and Billing
If you have dental insurance, we will be happy to file your claim for you. You will be responsible for your co-payment at each appointment. If you do not have dental insurance, payment for professional services is due at the time dental treatment is provided. Please bring your dental insurance card to every visit. You must be familiar with your insurance benefits. By law, your insurance company is required to pay each claim within 30 days of receipt. PLEASE UNDERSTAND that we file dental insurance as a courtesy to our patients. We may not have a contract with your insurance company, only you do. We are not responsible for how your insurance company handles its claims or for what benefits they pay on a claim. We can only assist you in estimating your portion of the cost of treatment.You are responsible for any balance on your account after 30 days, whether your insurance has paid or not. We will be glad to send a refund to you once your insurance pays us.

Fact 1 - NO INSURANCE PAYS 100% OF ALL PROCEDURES
Dental insurance is meant to be an aid in receiving dental care. Many patients think that their insurance pays 90%-100% of all dental fees. This is not true! Most plans only pay between 50%-80% of the average total fee. Some pay more, some pay less. The percentage paid is usually determined by how much you or your employer has paid for coverage or the type of contract your employer has set up with the insurance company. For non-preventive dental treatment, we will ask you to pay 20% of the treatment at the time the service is rendered.

Fact 2 - BENEFITS ARE NOT DETERMINED BY OUR OFFICE
You may have noticed that sometimes your dental insurer reimburses you or the dentist at a lower rate than the dentist's actual fee. Frequently, insurance companies state that the reimbursement was reduced because your dentist's fee exceeds the usual, customary, or reasonable fee ("UCR") used by the company. A statement such as this gives the impression that any fee greater than the amount paid by the insurance company is unreasonable or well above what most dentists in the area charge for a certain service. This can be very misleading and simply is not accurate. Insurance companies set their own schedules and each company uses a different set of fees they consider “reasonable.”

We accept cash, personal checks, and most major credit cards. There is a $35.00 service charge for all returned checks. If it becomes necessary to forward your account to small claims court, you will be responsible for the fee charged by the courts for costs of collections in addition to the amount of the bill. 

MOST IMPORTANTLY, please keep us informed of any insurance changes such as policy name, insurance company address, or a change of employment.


Payment Options
We accept checks, cash or credit cards. We also offer a flexible payment plan. Please see our Financial Coordinator for details.

Notice of Privacy Practices
Attached, please find a copy of our Notice of Privacy Practices. This notice describes how medical information about you may be used and disclosed and how you can get access to this information. The privacy of your protected health information is important to us. Click here to download the most current copy of our Notice of Privacy Practices.